Rudy Hirschheim

Cheng, H., Pan, Y. and Hirschheim, R. (2025). Unveiling the Human Touch: Enhancing Customer Satisfaction through Personalized Profiles of Social Media Customer Service Agents, Production and Operations Management, 34(12), 4097-4115.

Liu, J., Schwarz, A., Risius, M., Hirschheim, R. and Van Scotter, J. (2025). Conceptualizing Echo Chambers and Information Cocoons - A Literature Review and Synthesis of Current Knowledge and Future Directions, Journal of Strategic Information Systems, Vol.34.

Porra, J., Hirschheim, R., Land, F. and Lyytinen, K. (2025). Seventy Years of Information Systems Development Methodologies from Early Business Computing to the Agile Era: A Two-Part History - Part 1: From Pre to Early ISD methodology era - The Emergence of ISD Methodologies and Their Golden Era (1880-1980), Journal of Information Technology, 40(4).

Porra, J., Hirschheim, R., Land, F. and Lyytinen, K. (2025). Seventy Years of Information Systems Development Methodologies from Early Business Computing to the Agile Era: A Two-Part History - Part 2: Later ISD to Early post ISD Methodology Era: Adapting to Accelerated Context Expansion (1980-today), Journal of Information Technology, 40(4).

Schwarz, A., Hirschheim, R., Parekh, H. and Fulk, K. (2024). A Conjoint Approach to Understanding Software as a Service (SaaS) Adoption Decisions: A Replication Study, AIS Transactions on Replication Research, 10(7), 1-22.

Liang, N., Hirschheim, R., and Chen, D., (2024). An Argument-Based Analysis of Communicating Academic Findings to Practitioners, Communications of the Association for Information Systems, 54, 428-447.

Simaei Gargari, A., Hirschheim. R. and Schneider, H., (2023). Idea Crowdsourcing Platforms for New Product Development: A Study of Idea Quality and the Number of Submitted Ideas, Decision Support Systems, Vol. 175, December.

Liang, N., Hirschheim, R., Luo, X. and Hollingsworth, H., (2023). Identifying Products of Theorizing and Proposing Directions for Future Research in Behavioral Information Systems Security Research: A Foucauldian Perspective, Journal of Information Technology, 38(4), 1-34.

Carraher-Wolverton, C. and Hirschheim, R., (2023). Utilizing expectation disconfirmation theory to develop a higher-order model of outsourcing success factors, Journal of Systems and Information Technology, 25(1), 1-29.

Khasraghi, H., Vaghefi, I. and Hirschheim, R, (2024). Contribution to Team and Community in Crowdsourcing Contests: A Qualitative Investigation, Information Technology & People, 37(1), 223–250.

Liang, N., Hirschheim, R., and Chen, D., (2023). Using Argument Analysis to Understand the Efficacy of Written Communication for Disseminating Academic Findings to Practitioners, European Journal of Information Systems, 32(4), 623-633.

Baham, C. and Hirschheim, R., (2022). Issues, Challenges, and a Proposed Theoretical Core of Agile Software Development Research, Information Systems Journal, 32(1), 103-129.

Khasraghi, H., and Hirschheim, R., (2022). Collaboration in Crowdsourcing Contests: How Different Levels of Collaboration Affect Team Performance, Behaviour and Information Technology, 41(7).

Murungi, D. and Hirschheim, R. (2020). Theory As Argument: Extending Argument Mapping To Depict The Building Blocks of an Information Systems Theoretical Domain. European Journal of Information Systems.

Hirschheim, R. (2020). The Attack on Understanding: How Big Data and Theory have led us Astray. Journal of Information Technology.
Levy, M., Hirschheim, R., and Lanamaki, A. (2020). Robust Action Strategies in a Connected Unequal World: Revisiting American Pragmatism for Social Justice-Focused Research in Information Systems. Communications of the Association of Information Systems, 47(6), 113-139.

Schwarz, C., Hirschheim, R., Black, B., and Burleson, J. (2019). Outsourcing Success in the Eye of the Beholder: Examining the Impact of Expectation Confirmation Theory on IT Outsourcing. Information and Management.

Hirschheim, R. (2019). Against Theory With Apologies to Feyerabend. Journal of Association of Information Systems, 20(9), 1338-1355.

Hovorka, D., Rowe, F., Markus, L., Jarvenpaa, S., Swanson, E., Lacity, M., Burton-Jones, A., Venkatesh, V., and Hirschheim, R. (2019). Scholarly Commentaries on Hirschheim's 'Against Theory'. Journal of the Association for Information Systems (JAIS), 20(9), 1356-1387.

Baham, C. Wayne, Hirschheim, R., Calderon, A., and Kisseka, V. (2017). An Agile Methodology for the Disaster Recovery of Information Systems under Catastrophic Scenarios. Journal of Management Information Systems, 34(3), 633-663.

Love, J. and Hirschheim, R. (2017). Crowdsourcing of Information Systems Research. European Journal of Information Systems, 26(3), 315-332.
Baham, C. Wayne, Calderon, A., and Hirschheim, R. (2017). Applying a Layered Framework to Disaster Recovery. Communications of the Association of Information Systems, 40(12), 277 293.

Lanamaki, A., Poora, J., and Hirschheim, R. (2017). A Call to Write the Nordic Information Systems Research Field History - Viewing 'The Scandinavian Way' Through a Career Retrospectives Len. Scandinavian Journal of Information Systems, 29(1), 3-18.

Love, J. Alec and Hirschheim, R. (2016). Reflections on Information Systems Journal's thematic composition. Information Systems Journal, 26(1), 21 38.

Love, J. Alec, Hirschheim, R., and George, B. (2014). Concerns of the Information Systems Discipline: Business School Deans Versus IS Academics. DATA BASE for Advances in Information Systems, 45(4), 8-29.

George, B., Hirschheim, R., and von Stetten, A. (2014). Through the Lens of Social Capital: A Research Agenda for Studying IT Outsourcing. Strategic Outsourcing, 7(2), 107-134.

Porra, J., Hirschheim, R., and Parks, M. (2014). The Historical Research Method and Information Systems Research. Journal of Association of Information Systems, 15(9).

Schwarz, A., Chin, W., Hirschheim, R., and Schwarz, C. E. (2014). Towards a Process-Based View of Information Technology Acceptance. Journal of Information Technology, 29(1), 73-96.

Fischer, T., Huber, T., Dibbern, J., and Hirschheim, R. (2014). A Process-Theory of Complementarity and Substitution of Contractual and Relational Governance. Journal of Management Information Systems, 30(3), 81-114.

Lu, B., Hirschheim, R., and Schwarz, A. (2013). Examining the Antecedent Factors of Online Microsourcing. Information Systems Frontiers, , 1-17.

Kagner, E., Carmel, E., Hirschheim, R., and Olsen, T. (2013). Managing the Human Cloud. Sloan Management Review MIT, 54(2), 23-32.

McKay, J., Marshall, P., and Hirschheim, R. (2012). The Design Construct in Information Systems Design Science. Journal of Information Technology, 27, 125-139.

Hirschheim, R., Saunders, C., and Straub, D. (2012). Historical Interpretations of the IS Discipline: An Introduction to the Special Issue. Journal of Association of Information Systems, 13(4), i-viii.

Hirschheim, R. and Klein, H. K. (2012). A Glorious and Not-So-Short History of the Information Systems Field. Journal of Association of Information Systems, 13(4), 1-48.

Hirschheim, R., Pena, S., and Murungi, D. Murithi (2012). Witty Invention or Dubious Fad? Using Argument Mapping to Examine the Contours of Management Fashion. Information and Organization, 22(1), 60-84.

Hirschheim, R., Lyytinen, K., and Myers, M. (2011). Special issue on the Kleinian approach to information system research foreword. European Journal of Information Systems, 20(4), 418-421.

Welke, R., Hirschheim, R., and Schwarz, A. (2011). Service Oriented Architecture Maturity. IEEE Computer, 44(2), 66-72.

Hirschheim, R. and Newman, M. (2010). Houston we've had a problem . Offshoring, IS employment and the IS Discipline: Perception is not reality. Journal of Information Technology, 25(4), 1-15.

Hirschheim, R., Welke, R., and Schwarz, A. (2010). Service Oriented Architecture: Myths, Realities and a Maturity Model. MIS Quarterly Executive, 9(1), 203-213.

Schwarz, A., Jayatilaka, B., Hirschheim, R., and Goles, T. (2009). A Conjoint Approach to Understanding IT Application Sourcing. Journal of the Association for Information Systems, 10(10).

Hirschheim, R. (2009). Offshoring and the New World Order. Communications of the ACM, 52(11).

Schwarz, A., Jayatilaka, B., Hirschheim, R., and Goles, T. (2009). A Conjoint Approach to Understanding IT Application Outsourcing. Journal of the Association for Information Systems, 10(10), 748-781.

Hirschheim, R. and Lyytinen, K. (2009). To the memory of our friend and colleague Heinz K. Klein. Information and Organization, 19(1), 59-62.

Lee, J., Huynh, M., and Hirschheim, R. (2008). An Integrative Model of Trust on IT Outsourcing: Examining a Bilateral Perspective. Information Systems Frontiers, 10(2), 145-164.

Klein, H. K and Hirschheim, R. (2008). The Structure of the IS Discipline Reconsidered: Implications and Reflections from a Community of Practice Perspective. Information and Organization, 18(4), 280-302.

Hirschheim, R. (2008). Some Guidelines for the Critical Reviewing of Conceptual Papers. Journal of the Association for Information Systems, 9(8), 432-441.

Mehta, M. and Hirschheim, R. (2007). Strategic Alignment in Mergers and Acquisitions: Theorizing IS Integration Decision-Making. Journal of the Association for Information Systems, 8(3), 143-174.

Porra, J. and Hirschheim, R. (2007). A Lifetime of Theory and Action on the Ethical Use of Computers - A Dialogue with Enid Mumford. Journal of the Association for Information Systems, 8(9), 467-478.

Silva, L. and Hirschheim, R. (2007). Fighting Against Windmills: Strategic Information Systems and Organizational Deep Structures. MISQ, 31(2), 327-354.

Jayatilaka, B., Schwarz, A., and Hirschheim, R. (2003). Determinants of ASP Choice: an Integrated Perspective. European Journal of Information Systems, 12(3), 210-224.

Teaching Interests: Research Methods in Information Systems; Philosophical Issues of Information Systems; Critical Analysis of Research

Research Interests: Outsourcing; Management of Information Systems; Research Methods; Philosophical Issues of Research; Cybersecurity; AI

America's Conference, Association for Information Systems, Chairperson (August 16, 2018 - August 18, 2018)

Information & Organization, Editorial Review Board Member (January, 1995 - December, 2012)

Journal of the Association for Information Systems (JAIS), Editor, Senior Editor (October, 2004 - January, 2009)

Journal of the Association for Information Systems, Editor, Journal Editor (January, 2004 - December, 2008)

Promotion and Tenure Committee, Committee Chair (August 1, 2012)

Information Systems Journal, Editorial Review Board Member (January, 1991)

Global Operations and Strategic Sourcing (formerly Strategic Outsourcing: An International Journal), Editorial Review Board Member (January, 2007)

Journal of Management Information Systems, Editorial Review Board Member (January, 2005)

Journal of Strategic Information Systems, Editorial Review Board Member (January, 2003)

Journal of Information Technology, Editorial Review Board Member (January, 1997)

Information & Organization, Editor, Senior Editor (January, 2013)

Journal of the Association for Information Systems Best Paper for 2014, Association for Information Systems, 2015

2012 Best Paper Award, Association for Information Systems, 2013

LEO Award, Association for Information Systems, 2013

Louisiana State University 'Rainmaker Award' 2012, LSU, 2013

Honorary Doctorate, University of Bern, 2012

Fellow, Association for Information Systems, 2007

Honorary Doctorate, University of Oulu, Finland, 2006

Sadhya, H. and Hirschheim, R. (2020, August). What is Yours is Mine ! A Model to Examine Consumers' Value Co-Creation in Accommodation Sharing. Salt Lake City, USA: Americas' Conference on Information Systems Proceedings 2020 - Association for Information Systems.

Javadi Khasraghi, H., Wang, X., and Hirschheim, R. (2017, June). Sustaining Participant Involvement in Crowdsourcing contests through collaboration. Proceedings of 23rd Americas Conference on Information Systems.

Levy, M. Lloyd and Hirschheim, R. (2012, April (2nd Quarter/Spring)). Removing the Positivist Straight Jacket from Information Systems Design Science Research. Barcelona, Spain: 20th European Conference on Information Systems.

Lu, B. and Hirschheim, R. (2011, August). Online Sourcing: Investigations from the Service Clients' Perspective. Detroit, Michigan: Proceedings Seventeenth America's Conference on Information Systems.

McKay, J., Marshall, P., Nicholas, G., and Hirschheim, R. (2011, June). Learning to listen: Background conversations in Enterprise System implementation. Helsinki, Finland: 19th European Conference on Information Systems.

McKay, J., Marshall, P., Grainger, N., and Hirschheim, R. (2010, December). Artefaction as Communication: Redesigning Communication Models. Australia: Proceedings of the 21st Australasian Conference on Information Systems.

Iivari, J., Hirschheim, R., and Klein, H. K (2008, September). Challenges of Professionalization: Bridging Research and Practice through a Body of Knowledge for IT Specialists. IFIP World Congress, Milan Italy.

Dibbern, J. and Hirschheim, R. (2020). Introduction: Riding the Waves of Outsourcing Change in the Era of Digital Transformation In R. Hirschheim, A. Heinzl, and J. Dibbern (Ed.), Information Systems Outsourcing in the Era of Digital Transformation (pp. 1-20). Berlin: Springer.

Hirschheim, R., Heinzl, A., and Dibbern, J. (2020). Information Systems Outsourcing in the Era of Digital Transformation. Berlin: Springer.

Hirschheim, R., Heinzl, A., and Dibbern, J. (2014). Information Systems Outsourcing in the New Economy: Towards Sustainable Business Value. Berlin: Springer-Verlag.

Hirschheim, R., Heinzl, A., and Dibbern, J. (2008). Information Systems Outsourcing in the New Economy: Enduring Themes, Global Challenges and Process Opportunities. Berlin: Springer-Verlag.

Hirschheim, R., Heinzl, A., and Dibbern, J. (2002). Information Systems Outsourcing in the New Economy: Enduring Themes, Emergent Patterns and Future Directions. Berlin: Springer.